HP Services
What we can do for you.
You are encouraged to call our technical support to obtain an initial assessment before being advised on other possible solutions.
Call HP Technical Support
Tel: 62725300; Mon-Fri 8:30am-5:30pm (excluding Public Holidays)
Out of warranty paid service is also available at our Service Center location.
An evaluation rate of SGD70 (before GST) will be applicable for out of warranty product diagnostics; evaluation fee will be waived when you accept the repair quotation.
Labor fees apply for software support not under warranty.
HP Service Center Location Address
221 Henderson Road, Henderson Building #06-13 S(159557) *Use lift 3 or lift 4 only*
Operating Hours:
Mon- Fri; 9am to 6pm (excluding Public Holidays) Sat; 9am to 1pm (Applicable for Omen & Spectre Premium Product Support)
HP Support
Find the right Care Pack or Service for your product
HP SmartFriend
Meet your on-call, personal IT expert
Connect with an IT expert
Get the best support. Whatever your tech questions may be, we’ll do our best to solve it.
Real people, real answers
Just pick up and call a real person to help. You’ll talk to patient, personable, and, above all, deeply knowledgeable tech professionals to guide you.
More than a warranty
With 75 years of technology innovation, as a trusted brand, we know more than a thing or two to offer you tech solutions.
HP Care Packs
Protect your HP device with a Care Pack
Enhanced Protection
Get peace of mind with in-warranty Care Pack Services, available in 2, 3, or 4 year terms.
Remote Problem and Diagnosis Report
Take advantage of our expert support specialists who are ready to provide remote problem diagnosis with phone and chat support.
Accidental Damage Protection
Accidents happen. With Accidental Damage Protection HP will repair or replace your HP Laptop and Printer if it has been damaged from accidental drops, spills or electrical surges.
1 Year Warranty for Batteries and Power Adapters.
PC Accidental Damage Protection
Accidental Damage Protection covered physical damage caused by or resulting from a fortuitous incident, such as:
Accidental damage protection does not provide protection against:
- normal wear and tear
- theft, loss, fires
- damage caused by a vehicle accident
- acts of nature (including, without limitation, floods)
- mysterious disappearance
- misplacement
- viruses
- reckless, abusive, wilful or intentional conduct associated with handling and use of the product
- cosmetic damage and/or other damage that does not affect unit functionality
- or damage caused during Customer shipment of the covered product to or from another location.
Purchased a printer?
Follow these steps to redeem your print bonus!
Log on to www.hp.com/sg/printrewards and fill up the e-redemption form.
Attach a copy of the receipt/ invoice as proof of purchase.
When your claim is verified, the reward will be delivered to your e-mail address within 4 weeks. For enquiry on the status of your redemption, please email to apj.promotions@hp.com
Current printer bonus redemption deadline: 30 June 2021
Print Bonus Redemption
Terms & Conditions
- HP reserves the right to amend or cancel the promotion without prior notice.
- Not valid in conjunction with other promotions.
- HP reserves the right to reject any claims.
- Limited to 5 printer claims per customer.